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Space Rangers keeps crashing on startup 
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Новичок
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space rangers
Сообщение 28.10.2013, 18:10
I've just bought the new space rangers, downloaded and installed it. when i run the game it does the initial loading screen but as soon as it reaches the main menu the whole game closes and im not sure why. if Anyone can help it would be greatly appreciated.
thank you.
Joe

Start
Build=2.1.1414 (7 October 2013)
DXVersion=11.0.0
Visual C++ 2010 (x86) found
Visual C++ 2010 (x64) found
VC++ 2008 (RTM) found
VC 8.0 RTM (x86) found
VC 8.0 SP1 (x86) found
VC 9.0 RTM (x86) found
VC 9.0 SP1 (x86) found
Load MatrixGame.dll .... ok
Robot.Support()=0
Operating system=Windows 8 build 6.2.8250 [x64]
Processor=Intel(R) Core(TM) i3 CPU M 330 @ 2.13GHz (4 cores)
CPU Clock=2161 MHz
Physical Memory Total=2996 MB
Physical Memory Available=1745 MB
Page File Total=3321 MB
Page File Available=1691 MB
Virtual Memory Total=2047 MB
Virtual Memory Available=1832 MB
Cache Size=393216 KB
Loading configuration files.... ok!
Creating window.... ok!
Sound interfaces are:
- Primary Sound Driver
- AMD HDMI Output (AMD High Definition Audio Device)
- AMD HDMI Output (AMD High Definition Audio Device)
- Speakers (High Definition Audio Device)
Selected interface: 2 channels at 44100 Hz, 16 bit
Initializing sound.... ok!
Loading libvorbisfile.dll....ok!
Pre-fetching music.... ok!
Initializing DX9.... ok!
Videocard=ATI Mobility Radeon HD 5000 Series (Engineering Sample - WDDM v1.20)
Driver=aticfx32.dll
Max Texture Size=16384x16384
Desktop Resolution=1360x768
Available Resolutions=1024x768, 1280x720, 1280x768, 1360x768, 1366x768
Initializing Direct3D device... ok!
Available Video Memory=2299904 KB
Available Video Memory Override=262144 KB
Display Mode=1360x768 60Hz
Sound=True
Music=True
fLoad... ok
fPanelLoad... ok
Physical memory usage is increasing (1542 MB)
Memory Info
Physical Memory:
Used=1579216 KB
Available=1489220 KB
Total=3068436 KB
Virtual Memory:
Used=584896 KB
Available=1512128 KB
Total=2097024 KB
Cache Size=140339 KB
Textures Cache Size=23094 KB
fPanelLoad... ok
fMainForm... ok
fPlanetQuest... ok
fLoad... ok
fPanelLoad... ok
fGameSettings2... ok
fIntroduction... ok
Rescaling Bm.PanelMain2.2BG... ok
fPanelMain... ok
fPanelPlanet... ok
fPanelRuins... ok
fPanelLoad... ok
fHangar... ok
fPanelMain... ok
fPanelPlanet... ok
fPanelLoad... ok
fPlanet... ok
fPanelMain... ok
fPanelLoad... ok
fPlanetNO... ok
fPanelMain... ok
fPanelRuins... ok
fPanelLoad... ok
fRuinsTalk... ok
ab_MainForm... ok
fPanelLoad... ok
fPanelMain... ok
fPanelPlanet... ok
fPanelRuins... ok
fPanelLoad... ok
fEquipmentShop... ok
fPanelMain... ok
fPanelPlanet... ok
fPanelRuins... ok
fPanelLoad... ok
fGoodsShop2... ok
fPanelMain... ok
fPanelPlanet... ok
fPanelLoad... ok
fGov... ok
fPanelMain... ok
fPanelPlanet... ok
fPanelRuins... ok
fPanelLoad... ok
fInfo... ok
fPanelMain... ok
fRewards... ok
fPanelMain... ok
fShip2... ok
fScaner... ok
fPanelMain... ok
fPanelLoad... ok
fStarMap... ok
fFilm... ok
fPanelMain... ok
fGalaxy2... ok
fPanelLoad... ok
fJump... ok
fSaveManager... ok
fGameLoad... ok
fPanelLoad... ok
fGameMenu... ok
fCfgSettings... ok
fGameEnd... ok
fAbout... ok
fScore... ok
fSelectFace... ok
fPanelMain... ok
fJournal... ok
fPanelLoad... ok
fLoadRobot... ok
fPanelLoad... ok
fLoadQuest... ok
fLoadAB... ok
fAchievements... ok
music\rev\theo_running_away.dat
Rescaling Bm.FormMain2.2AnimMain... ok
Exception Exception with message DSERR_ACCESSDENIED
music\rev\theo_running_away.dat
music\rev\theo_waiting_for_you.dat
Exception Exception with message DSERR_ACCESSDENIED
music\fly\hyperdream2.dat
Exception Exception with message DSERR_ACCESSDENIED
music\special\spaceiscalling.dat
Exception Exception with message DSERR_ACCESSDENIED
music\special\spaceiscalling.dat
music\rev\theo_running_away.dat
Exception Exception with message DSERR_ACCESSDENIED
Exception Exception with message DSERR_ACCESSDENIED
Exception Exception with message DSERR_ACCESSDENIED

Posted after 12 minutes 6 seconds:
I've come to realize that i made a mistake its actually crashing as soon as i move the mouse. if i select a menu option with the keyboard the game continues to run until i move the mouse and it closes.


  
 
Сотрудник СНК-Games
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Символ творца. За разработку утилиты "Микроскоп", значительно облегчившей создание чемпионатных генераций КР2.

Шаман без бубна
Сообщение 28.10.2013, 18:33
Seems that game encounters problems with sound on your PC. Reinstalling/updating your soundcard drivers might help.


  
 
Новичок
Сообщений: 5

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space rangers
Сообщение 28.10.2013, 19:22
Thanks evilcoward i've tried your suggestion but it didn't help sadly. Ay other ideas?


  
 
Сотрудник СНК-Games
Сообщений: 6389

Аватар пользователя
Символ творца. За разработку утилиты "Микроскоп", значительно облегчившей создание чемпионатных генераций КР2.

Шаман без бубна
Сообщение 28.10.2013, 19:27
Hm. Does it still crash if sound is turned off? You can turn sound and music off in CFG.TXT file (located near log file). And does it actually play background music before crash in the first place?


  
 
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space rangers
Сообщение 28.10.2013, 19:46
There is no sound before it crashes and when i turned the sound off through the CFG.TXT file i was able to play the game fine but of course without sound. i went into the settings and turned the sound back on and the game crashed straight away which demonstrates you are correct. Have you any further suggestions on a solution as i don't fancy playing it without sound?
Your help is gratefully appreciated.


  
 
Сотрудник СНК-Games
Сообщений: 6389

Аватар пользователя
Символ творца. За разработку утилиты "Микроскоп", значительно облегчившей создание чемпионатных генераций КР2.

Шаман без бубна
Сообщение 28.10.2013, 20:03
Well, you can try running Rangers.exe as administrator or in compatibility mode.


  
 
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space rangers
Сообщение 28.10.2013, 20:34
Sadly not. well thanks for your help if you or anybody else can think of anything to try please let me know. im playing it without sound at the moment.


  
 
Капитан
Сообщений: 201

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Сообщение 28.10.2013, 23:02
May be turn on another sound device, not HDMI one, while SNK searching answer for u.


  
 
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space rangers
Сообщение 28.10.2013, 23:16
Yeah I did consider it might be the hdmi and tried running it through a different sound device but that didn't change anything at all.


  
 
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